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Privacy Policy

How Xtreme HD IPTV collects, uses and protects your personal information.

Last updated: May 6, 2026

Xtreme HD IPTV ("we", "us", "our") takes your privacy seriously. This Privacy Policy explains what personal data we collect when you visit xtremehdiptve.online or use our IPTV service, how we use it, and what rights you have over it.

1. Who We Are

Xtreme HD IPTV is a premium IPTV subscription service delivering thousands of live channels to your devices in crystal-clear HD and 4K. For any privacy enquiries, reach us through our contact page or message us directly on WhatsApp.

2. Data We Collect

Information you provide

  • Email address — required to set up your account and deliver your login credentials.
  • Payment information — handled securely by our payment partners (PayPal, Stripe, or cryptocurrency processors). We never store your full card details.
  • Name — optional, used only when you reach out to our support team.
  • Support messages — any messages you send us via email, WhatsApp, or our contact form.

Data collected automatically

  • IP address — used solely for fraud prevention and geo-based pricing. Not stored persistently.
  • Browser and device type — gathered via cookies to keep the site running smoothly.
  • Pages visited and time on site — tracked through analytics cookies (see our Cookies Policy).

3. How We Use Your Data

  • To set up and manage your Xtreme HD IPTV subscription account.
  • To deliver your login credentials and keep you informed about service updates.
  • To process your payments securely.
  • To handle your support requests promptly.
  • To improve our site experience and detect fraudulent activity.
  • To meet our legal and regulatory obligations.

We do not sell your personal data to third parties. We never use your data for automated profiling or decision-making that produces legal effects.

4. Legal Basis for Processing (GDPR)

If you are based in the European Union, our legal grounds for processing your data are:

  • Contract performance — using your email to provide the service you subscribed to.
  • Legitimate interests — fraud prevention and improving our service.
  • Consent — for analytics and marketing cookies (you can withdraw at any time).
  • Legal obligation — where processing is required by applicable law.

5. Your Rights Under GDPR (EU Residents)

If you are in the European Economic Area, you have the following rights:

  • Right to access — request a copy of the personal data we hold about you.
  • Right to rectification — ask us to correct any inaccurate information.
  • Right to erasure — ask us to delete your personal data ("right to be forgotten").
  • Right to restrict processing — request that we limit how we use your data.
  • Right to data portability — receive your data in a portable, machine-readable format.
  • Right to object — object to processing carried out on legitimate interest grounds.
  • Right to withdraw consent — for cookie-based processing, you can opt out at any time.

To exercise any of these rights, visit our contact page. We respond within 30 days.

6. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect and why we collect it.
  • Request deletion of your personal information.
  • Opt out of the sale of your personal information. (We do not sell personal data.)
  • Non-discrimination for exercising any of these rights.

To submit a CCPA request, use our contact page.

7. Your Rights Under LGPD (Brazil Residents)

If you are based in Brazil, the Lei Geral de Proteção de Dados (LGPD) grants you rights including access, correction, deletion, portability, and the right to be informed about how your personal data is used. Use our contact page to exercise your LGPD rights.

8. Data Sharing

We share your data only with trusted parties and only when necessary:

  • Payment processors (Stripe, PayPal) — to complete transactions securely.
  • Analytics providers (Google Analytics) — in anonymised form, subject to your cookie consent.
  • Law enforcement — only when we are legally required to do so.

9. Data Retention

We keep your email address for the duration of your active subscription plus 90 days, unless you request earlier deletion. Payment records are retained as required by applicable tax law (typically 7 years).

10. Cookies

We use cookies on our website to improve your experience. For complete details on the cookies we use and how to control them, please read our Cookies Policy.

11. Security

All data in transit is protected with HTTPS encryption. Access to subscriber data is limited to authorised team members only. We review and update our security practices on a regular basis.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For any significant changes, active subscribers will be notified by email.

13. Contact

Got a privacy question? Reach out via our contact page and we will get back to you within 48 hours.